BEFORE PLACING YOUR ORDER

How do I make a purchase? . . .

When you find an item you wish to purchase, simply select your size (there is a size guide for every item) and the quantity, then click ‘Add to bag’. You can continue shopping and add more items to your bag, or you can proceed to checkout. 
Our checkout process is quick and straightforward. Please choose your shipping preference for each boutique from which you have purchased, then proceed to payment and select your payment method. We accept all major credit and debit cards, as well as PayPal.
Once you have placed your order you will receive an e-mail acknowledgement before we initiate our validation process


I don't know my size . . .

Read our tips on: "SIZE ADVISOR" where we advise you how to check your measurements


Mark merchandise as "gifts" to declare at customs. . . .

According to international laws governing trade import and export of all orders, Piedad de Diego ships products from Madrid (Spain), with an official invoice stating the exact value of merchandise purchased in the stated currency. It is illegal to declare lower values paid or the items as gifts as international import regulations declare.


Can I get a package in a different address than my billing address? . . .

Yes. We offers this option. You can have your parcel sent to a different address if the new delivery address is located in the same country of the billing


Do you ship to P.O. Boxes? . . .

Unfortunately, we do not deliver to P.O. Boxes. Our shipments must be collected and signed by a person at the time of delivery.


I want to change the shipping address of my package. . . .

You cannot change the delivery address of a package once you received the dispatch notification from Piedad de Diego. If you request the change of delivery address before, bear in mind that it needs to be within the same country as the former request. If you need to cancel a shipment, we will order a return to origin and a new shipment. All those shipping expenses -return and new shipping- will be at your cost.